Terms & Conditions

Terms & Conditions

You will be required to enter a valid phone number while placing an order with homecomfortsindia.com. By registering your phone number with homecomfortsindia

Jurisdictional Issues/Sale In India Only
Unless otherwise specified, the products displayed on homecomfortsindia.com are solely for use in India. Those who wish to access this site from other location/country other than India, do so on their own initiative and homecomfortsindia.com is not responsible for supply of goods/refund for the goods ordered from other locations/countries other than India, or compliance with local laws, if and to the extent local law are applicable.

Communication:
By usage of this platform or by sending emails, data or any communication to us, you agree and are aware that you are communicating with us through electronic medium, and thereby consent to receive communications via electronic medium from us periodically or as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Online Payment:
All payments need to be made via Homecomfortsindia.com website only. Payments to any other payment link or payments via cash are not the responsibility of Homecomfortsindia.com and it will not be considered as a valid order.

Cancellation and Refund of Order:
Homecomfortsindia reserves the right to cancel any order without any explanation for doing so, under situations where Homecomforts is not able to meet the requirement of the order placed, or the order so placed/cancelled does not comply with the Homecomforts policy, or for any other reason.

Taking Delivery Of Your Order:
It says to inspect the packaging but doesn’t say to not open the package. Contact Customer Support and inform them of the damage immediately.
Exceptions To Our Shipping And Delivery Policy

The following exceptions will require extended shipment and/or delivery times:
Products prearranged for delivery on COD basis are shipped only upon confirmation of mobile number of the recipient, confirmation of the delivery address and availability of the recipient to receive of the goods.

Shipping: Heavy items are shipped by ground service. You may expect to receive your order within 5-10 business days from the date of shipment.

If Your Order Does Not Arrive On Time:
If your order doesn’t arrive within the particular delivery timeframe please let us know. Tracking information is provided via email for most of the orders. In the event, orders may become lost in transportation, delivered to the wrong address, or consigned to a person other than you. This may include a family member, neighbor, co-worker, or property manager. Packages may also be left at your front door, garage, or in a location hidden from plain view. If for some reason, your delivery has not been received within the specified timeframe and cannot be located with the tracking information provided, please contact us.

In the case of COD orders our courier will make one to three attempts to deliver the order after which it will be returned to our warehouse. Homecomforts reserves the right to not accept COD orders from any person including persons who have not previously received products and issued payments.

If Your Order Arrives Damaged
Check the packing and DO NOT take delivery of a product that has been damaged. If any basis you are unable to reject accept the product from the courier, inform Customer service within 24 hours and we will ship out a replacement.

Please contact on [email protected] to find more information about receiving a replacement or returning your item for a refund.